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Your Privacy Matters: How Elemental Protects Your Health Data

Learn about our privacy-first approach to handling your sensitive health information. Bank-level encryption, GDPR compliance, and complete data control.

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Privacy-First by Design

At Elemental, we understand that your health data is deeply personal. The products you scan, the questions you ask our AI coach, and your exposure patterns reveal intimate details about your life. That's why we've built privacy and security into every aspect of our platform.

What Data We Collect (and Why)

We follow a strict principle: collect only what's necessary to provide you value. Here's what we store:

  • Account Information: Email and name for login and communication (required)
  • Scan History: Products you've scanned, stored locally and optionally synced to enable cross-device access and personalized recommendations
  • Personal Pantry: Products you've saved as favorites to enable recall alerts
  • AI Conversations: Questions asked to the AI Health Coach (stored temporarily, anonymized after 90 days)

What we DON'T collect: We never track your location, access your camera roll, or sell your data to third parties. Period.

Bank-Level Security

Your data is protected with the same security standards used by financial institutions:

  • AES-256 Encryption: All data is encrypted at rest using military-grade encryption
  • TLS 1.3: All data transmission uses the latest secure protocols
  • Secure Authentication: Support for two-factor authentication and biometric login
  • Regular Audits: Third-party security audits and penetration testing every quarter

Your Data, Your Control

You have complete control over your information:

  • Export Anytime: Download all your data in standard formats (CSV, JSON) with one click
  • Delete Anytime: Permanently delete your account and all associated data—no questions asked, no retention periods
  • Opt-Out Options: Choose which features to enable. Want to use Elemental offline only? No problem.
  • Transparent Logs: View a complete log of when your data was accessed and by which features

GDPR and CCPA Compliance

Elemental is fully compliant with the world's strictest privacy regulations:

  • Right to Access: Request a copy of all data we hold about you
  • Right to Deletion: Permanently erase your data from our systems
  • Right to Portability: Take your data to another service
  • Right to Object: Opt out of specific data processing activities

Anonymized Research

To improve public health, we occasionally publish aggregated, anonymized insights like "Top 10 Most Scanned Products" or "Contaminant Trends by Region." This data:

  • Cannot be traced back to individual users
  • Is aggregated from thousands of users
  • Never includes personal information
  • Can be opted out of in your privacy settings

Questions About Privacy?

We're here to help. Read our detailed Privacy Policy, or contact our privacy team at privacy@elemental.top. Your trust is our top priority, and we'll always be transparent about how we handle your data.